Do you ship to multiple recipients?
Yes, shipping to multiple recipients is available. Before you proceed to the checkout stage, select the "Multiple Recipients" option in your shopping cart.
Do you ship to international destinations?
Yes, we certainly do. We are globally networked to 60,000 floral companies in over 160 countries. Apart from Malaysia, we also ship to destinations in Africa, Asia, Europe, North & South America, Oceania.
Kindly contact our customer service team at [email protected] to know more details.
What are the rates for international shipping?
The rates for international shipping are included in the gift prices. There are no additional charges.
How promptly can you deliver my gift to a Malaysian address?
We accept same-day deliveries, provided the order is made before 5pm. However during peak periods, there is a possibility that your gift can only be delivered the following day. Please refer to our Local Delivery Schedule for detailed information. In addition, when placing your order, you will be prompted if the delivery date you selected is not accepted.
How promptly can you deliver my gift to an international address?
Normally, your order will be processed and shipped in 48 hours. However, during peak periods and when ordering on non-delivery days, please allow a 72-hour lead. For more details, please refer to our International Delivery Policy. In addition, when placing your order, you will be prompted if the delivery date you selected is not accepted.
Do you deliver on Sundays?
Yes, and we don't charge extra - just the same rate as the other days!
What are peak periods and when do they occur?
Peak periods are when we handle high volumes of orders, such as Chinese New Year and Valentine's Day. During these periods, we offer only one (9am to 6pm) timeslots for delivery.