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Using Your Account

I used to have a member account with FarEastFlora.com's previous site. Can I still use it?

If you had previously signed up with us, we have saved your member profile for you. However, your password has been reset. You would have received an email with your account details and where to login to change your password and update your profile.

I've forgotten my password and my old email account is not active any more. What should I do?

Please call us at 03-2281 1669 and have a Customer Service representative assist you in making the necessary changes to your account.

What benefits can corporate account holders enjoy?

A corporate account is a great way to manage year-round gift-giving for company contacts, especially since you can make use of our Wish Lists and Reminder Service to keep track of VIPs and important corporate occasions.

In addition, corporate account holders can opt for offline payment methods that are not available to normal members. For example, your company will be invoiced directly even though orders are placed online.

We also continuously seek partnerships with various companies to run joint promotions and campaigns, where company staff can purchase exclusive gifts, enjoy generous discounts or receive freebies with orders.

I'm interested in a corporate account. How do I get one and what is the cost?

Only companies are eligible for corporate accounts. You may submit an online application for a corporate account, but we can only activate your account after an offline authentication process. Click here for the application form.

There are currently no charges for a corporate account.