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Cancellation

We understand your plans may change and orders may need to be cancelled. We would want to be able to accommodate your requests as best as we can.

Please note the following:

  • Cancellations must be made more than 48 hours before the requested day of delivery for local orders and a 50% cancellation fee of the total purchase price is applicable.
  • For cancellation request received less than 48 hours before the requested day of delivery for local orders, the full purchase amount will apply.
  • No cancellation is allowed for overseas order once the order is confirmed.

Please email cancellation requests to us at custsvc.my@FarEastFlora.com with your order number.