Track Order Search Log In (0)

Delivery

Each FarEastFlora.com arrangement is designed and delivered by our professional delivery officers. While we guarantee the delivery of a fresh, beautiful bouquet every time, substitutions may be necessary on occasion due to the seasonal nature of flowers, and flower condition.

Local Delivery
General Orders
Delivery within Malaysia is chargeable based on delivery area. When placing your order, please identify the date on which your order is to be delivered. Naturally, same-day deliveries are accepted, but please refer to the following delivery schedule for specifics:

NON-PEAK Order placed (Malaysia time)

Earliest delivery (Malaysia time)
Monday - Friday

12.00am - 12.00pm  -> 02.00pm - 05.30pm
12.00pm - 05.00pm  -> 07.00pm - 10.00pm
05.00pm - 06.00pm  -> 09.00am - 01.00pm (next working day)
06.00pm - 11.59pm  -> 02.00pm - 05.30pm (next working day)


Saturday

12.00am - 12.00pm -> 02.00pm - 05.30pm
12.00pm - 05.00pm -> 02.00pm - 05.30pm (Monday)
05.00pm - 11.59pm -> 02.00pm - 05.30pm (Monday)


Sunday & Public Holiday (non-working days)

12.00am - 11.59pm -> 02.00pm - 05.30pm (next working day)


PEAK Order placed (Malaysian time)

Earliest delivery (Malaysian time)
Peak 12.00am - 08.00am -> 09.00am - 06.00pm (next working day)
Public Holiday / Non-delivery day 09.00am - 06.00pm (day after next)

Redelivery Charges
For redelivery of orders, a surcharge are based on delivery area will be applicable. If redelivery is not made on the same working day or the next working day, please note that we will have to replace your order to ensure that only the freshest and the highest quality gifts are sent to the recipients. This order is chargeable at 25% discount off the original price and is applicable for all perishable gifts like flowers, fruits and cakes.

International Delivery
Global deliveries are made to locations outside of Malaysia. Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability.

Limitation of Liability:

In any event, and notwithstanding anything contained herein, FarEastFlora.com's liability in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever, and whatever the cause thereof, arising by reason of or in connection with the sales and purchase order (except in relation to death or personal injury caused to the customer by the wilful act or gross negligence of FarEastFlora.com or its employees while acting in the course of their employment) shall be limited to the Purchase Price.

The customer shall not seek from FarEastFlora.com the loss of profits, contracts, revenue or business; or indirect, consequential, incidental, special, exemplary and/or punitive damages arising out of or relating to the sales and purchase order.