Frequently Asked Questions

What do you mean by “Petite”, “Deluxe” and “Premium” sizes?
For most of our flower arrangements, we offer three different sizes: Petite, As Shown/Deluxe and Upgrade/Premium. The number of flowers used in each arrangement depends on the size of the arrangement you pick. Petite will be lesser flowers, As Shown/Deluxe will be as Shown in the photo, and Premium/Upgrade will be with more flowers. Pictures used for product illustrations are taken with a As Shown/Deluxe-sized flower arrangement.

Does FarEastFlora.com.my offer floral arrangements for weddings and events?
We do! From floral arches to table arrangements and bouquets, we offer prearranged and customizable arrangements to suit any theme and budget.
For more details, simply reach out to us at the following :-
Email: custsvc.my@FarEastFlora.com
WhatsApp: +601158816714

What Add-On Gifts do you have and how do I order them?
From soft and cuddly companions, to chocolaty treats, balloons and herbal tonics, we offer a wide range of Add-On Gifts. You can find these thoughtful add-on gifts ideas on individual product pages or on the dedicated Gift Add-Ons page.

Can I customize my own flower bouquet or gift? 
Of course you can! If you can’t find something you fancy on our website, just reach out to us. We'll get in touch with you within the next working day to personalize your very own unique gift.
Email: custsvc.my@FarEastFlora.com
WhatsApp: +601158816714

Are you open? What are your operating hours? 
We are open from Mondays to Saturdays, 9am - 6pm excluding public holidays and Sundays. We do have cash & carry bouquets and arrangements available at our retail store fridges and cold room. Our retail store is open daily from 8am-7pm for walk-ins. 

Why does my promo code not working? Why I can't get the discounts? 
Some promo codes may not be applicable on discount item(s) or specific collection. Kindly choose another product. 

Can I send flowers overseas to my friends and family? 
Of course! 
As a member florist of the world’s most trusted florist network, Interflora, we are proud to offer you the widest selection of floral hand bouquets, arraignments and hampers with delivery to over 150 countries. Click here to shop on our Singapore's website for overseas deliveries.