Real Christmas Tree (6/6.5 ft.) - Premium Grade Noble Fir

6/6.5 Feet Real Christmas Tree Specs 

• Origin: Europe.
• Tree Height: 6/6.5 Feet
• Christmas Tree stand is EXCLUDED, and is available as an add-on.

Terms & Conditions

• In the event of a shipment delay, our team will notify you promptly.
• Tree(s) must be delivered or collected within 7 days from the newly confirmed arrival date.
• A storage fee of RM35 per tree per day will apply from the 8th day onwards.
• In the case of shipment delays, cancellations and refunds will not be permitted.

Delivery Charges

• The total delivery fee will be added to your shopping cart and will vary according to your delivery location postcode. (Please refer to the Delivery Fee listed below.)
• Additional trees will be charged a flat fee of RM20 per tree to the same location.
• Delivery time will be between 10 am - 6 pm. Specific time slots are not available within this window. For deliveries outside of these hours (e.g., after 6 pm), an additional fee will apply. Please contact us for more details and to arrange after-hours delivery.
  
• Self-pick-up is available at Floristika Bangsar. Opting for self-pick-up will not incur any delivery fees, but customers must arrange their own transportation to collect the Christmas tree.

Special Handling Service (Per Address)

• RM20 per tree, per floor.
• This surcharge applies if lift access is unavailable, and the courier must manually carry the tree(s) to the destination.

Storage Charges

• Extending the delivery or pickup date is not allowed (except in cases of shipment delays). Storage charges will apply if necessary.
• Storage Charge: RM35 per day per tree.

Delivery Fees by Zone

• Zone 1: RM90 per trip/per tree – Kuala Lumpur, Ampang & selected Cheras & Petaling Jaya areas.
• Zone 2: RM100 per trip/per tree – Selected Petaling Jaya areas, Puchong, Subang Airport & Sungai Buloh.
• Zone 3: RM140 per trip/per tree – Bangi, Batu Caves, Hulu Langat, Kajang, Cyberjaya, Klang, Putra Heights, Shah Alam & Seri Kembangan.
• Zone 4: RM140 per trip/per tree – Banting & Putrajaya.
• Zone 5: RM140 per trip/per tree – Puncak Alam, Rawang & Semenyih.
• Zone 6: RM160 per trip/per tree – Port Klang, KLIA.
• Zone 7: RM160 per trip/per tree – Sepang/Dengkil.
• Self Collection at our store: Free.

Collection & Disposal Charges

• 1st Tree: Based on the postcode address.
  • Zone 1: RM90
  • Zone 2: RM100
  • Zone 3: RM120
  • Zone 4: RM130
  • Zone 5: RM140
  • Zone 6: RM150
  • Zone 7: RM160
• Subsequent Trees: RM20 per tree.
• Please contact our customer service for disposal service.

Refund & Exchange Policy

• All Christmas tree sales are final. Cancellations and refunds are not permitted under any circumstances.
• Refunds or exchanges will only be accepted for unhealthy trees.
• Variations in height, shape, and fullness of Christmas trees are not eligible for refund or exchange.
• Trees are only eligible for refund or exchange within 3 calendar days from the date of delivery, subject to terms and conditions.
• For any concerns or feedback, please contact us at 03-2281 1668 for assistance.

Unhealthy Trees Definition

• A tree is considered unhealthy if it is delivered in a visibly deteriorated condition due to factors prior to delivery, such as severe wilting, significant discoloration, or pest infestation. This does not include issues arising from improper care or maintenance after delivery by the customer.

By purchasing a live Christmas tree from us, you agree to all the terms and conditions stated above. We reserve the right to amend these terms as necessary.